Herdword Executive Professional Business Services

Business Wellness Review and Report

Following well proven guidelines and involving key players from within your organisation, the Business Wellness Review analyses your end-to-end business. Areas covered include Alignment of Staff Effort, Waste Reduction, Customer Service, Sales and Opportunity Management and Systems and Processes. The Review findings are presented  a full report during a follow up de-briefing.

Business Strategy Plan Creation and Implementation

Formation of Business Strategy with a view of one, three and five year horizons. The service covers Target Market, Product Range, Staffing Requirements, Budgets and Communication Plan. The Implementation Methodology ensures that, once formed, the plan becomes the basis for activities and decision making and includes Plan Templates, Staff Briefings and Plan Review Schedules.

Customer Care Fundamentals

It costs far more to acquire good customers than to keep them, so why lose your to the competition? Obtaining customer loyalty doesn't happen by chance. By being focussed only on revenue and profit, many organisations become blind to the symptoms of customer dissatisfaction. Customer care can either make or break the reputation of your business. Do you need to take action or will you wait until it's too late? The Herdword Executive Customer Care Programme helps you to form lasting partnerships with your best customers in a mutually beneficial relationship, communicating, understanding each others needs and working together to meet them.

Financial Planning, Financial Management, Tax Optimisation, Trust and Company Formation

Our partners, Storey and Associates; Business Developemnt Advisors and Accountants, offer a full range of accounting, taxation and advisory services to the business community.

. "Tax is your number one expense in life - you cannot avoid it but you can manage it" Shane Storey

Storey and Associates provide a free one hour, no obligation consultation for solutions to your business problems, tailored to suit your needs.

email shane@storey-associates.co.nz